The best protection for any child is a parent who is educated in internet safety and who understands the programs and applications that their child is using.
Most social media (ooVoo, Facebook, Twitter, Instagram, etc.) requires users to be at least 13 years old. The Child Online Privacy Protection Act (COPPA) is a federal law that protects children under the age of 13 from disclosing certain information online without first obtaining verifiable parental consent. We will, therefore, close the account of anyone we suspect of being under the age of 13.
To best secure your child’s ooVoo account:
- Set your child's privacy settings to medium or high. If privacy settings are not strengthened, anyone will be able to view your child's profile and contact them on ooVoo. Click here to access our Security Section for information on how to update your child’s privacy settings.
- Block and Remove offensive or inappropriate contacts.
- If your child receives an unwanted friend invitation, be sure to Ignore the request and check the box that reads Also block this person from contacting me again.
- Report harassment or inappropriate conduct to ooVoo support at Support@oovoo.com.
Tips to increase your child's general internet safety:
- Set all social media privacy settings to medium/high.
- Instruct your child not to share personal information online (their full name or address, phone number, their school, parent's names, etc.)
- Restrict your child to age-appropriate sites and apps. Websites that require a minimum age to view or use content cannot verify when that requirement is violated by younger users. Parents are advised to monitor their child's online activity.
- Instruct your child not to accept social media friend requests from anyone they do not know.
- Instruct your child never to share their password with friends.
- Learn all of your child's passwords while they are young, and educate yourself about all of the apps that they use.
For more information on protecting your child while they are online, visit the Topic Center at Common Sense Media.