If ooVoo fails to launch when you click the desktop icon, please restart your computer and try again.
If ooVoo will not launch, please follow the steps below:
To launch ooVoo:
- Right-click the task bar.
- Click Start Task Manager.
- Select the Processes tab.
- Right-click ooVoo from the list of programs that are running on your PC.
- Select End Task.
- Close the Task Manager.
- Double-click the desktop ooVoo icon.
- If ooVoo still does not launch, please follow the steps below.
To uninstall/reinstall ooVoo:
- Click the Windows Start Menu.
- Type "programs" into the search box.
- From the search results, select Programs and Features.
- Right-click ooVoo from the list of installed programs.
- Select Uninstall.
- Once ooVoo has been completely removed from your PC, please reinstall ooVoo from our website.