As a security measure, we are only able to send a user's log-in details to the email address that is associated with their ooVoo account. To gain access to your child's account, please reset their password by following these steps:
- Navigate to the ooVoo Log In page from any device onto which ooVoo is installed.
- Select the Forgot Password option.
- Enter the ID or email address that is associated with your child's account.
- Click Send. A link to reset the account is sent to your child's email address.
- Click the emailed link to reset the password.
Note: ooVoo's Terms and Conditions require all users to be at least 13 years of age.