Let's make sure the app is installed on your device.
- Go to your device Settings and General>Applications and search for ooVoo.
- If it is installed then it should be the first in the search results.
- If it’s not installed visit Google Play and try installing again.
- You may also want to check your device storage and confirm there is not a storage issue.
- On the home screen of your device swipe left to search for ooVoo on additional home screens.
- Check your home screen for folders that contain multiple applications - a folder is a square icon with mini icons showing the apps inside the folder.
- If it’s not installed please visit the App Store and try installing again.